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I have had to put down many dogs and it is never easy - they are like family. As for cremation and getting the ashes back - I would caution people that what you get are just a box of ashes, they do not independently cremate each animal, no matter what they tell you, but they will take your money after telling you such. I knew a guy that worked at a crematory that handled pets and he told me everyone just gets a scoop.
Sorry for your loss.
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