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I'm an HR professional -
Without knowing the JD and position (entry, mid, senior), I wouldn't be able to give you precisely what you're looking but this might help.
Have a common theme in your answers that relate to these key traits:
Communication (written and verbal abilities with examples)
Conflict Resolution (provide examples and use communication as the primary driver)
Ability to adapt (previous experience)
Multi-tasking (ability to manage multiple projects)
Deadlines (ability to meet deadlines)
Prepare for "tell me about a time when......." they usually revolve around conflict resolution, customer service skills, detail oriented tasks, organizational skills, deadlines.
They know your technical skills based off reviewing your resume. They want to assess your soft skills here and further for the in person interview, if there is one.
Prepare for behavioral questions as the technical ones will be easy to answer as they usually end up with Yes or No and an example.
They will probably start with some easy questions to get you warmed up (at least the good interviewers will do this) - stay relaxed and if they ask you why you want the job, don't do as this one girl did and said it seems like an easy job lol - focus on your aspirations, your past skills as it relates to the position, what you can bring to the table that will propel you and the company forward.
Goodluck budz.
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