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Checked out of my Tokyo Airbnb after staying there for a week.
Only real issue was the portable WiFi didn't work since day 1. On the device it said no service. Second day we purchased a sim card.
Sent a message to the host, the first night regarding the WiFi, had to go seven 11 for the WiFi in order to send that message.
The host never responded to our messages. So we sent Airbnb support a message within 24 hours of check in. We also mentioned other things wrong with the airbnb, cleanliness and what not.
In the end we got 50% of our money refunded and we got our sim card money refunded.
Now contemplating on writing a review or not because I think it was a fair resolution to the situation.
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