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Old 10-11-2018, 02:31 PM   #13360
Traum
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With the developer that I was referring to earlier -- the building with the broken HVAC and crappy hot water system -- I don't actually remember the name of the developer since I bought it second hand. I just knew about the issues because strata kept everyone well-informed of any major situations, and was proactive in getting them resolved.

In another apartment I had -- the Station in Port Moody, the developer was Aragon Properties. IMO, the initial build quality / finishing quality of the building is poor. Among many other issues, the geothermal heating / cooling system they used in the building is awesome when it is working, but the system is also finicky, so reliability is, IMO, a bit low. Maintenance and servicing on the unit are also difficult to find, and expensive when someone is finally available.

Another problem with the building / Aragon was, the initial design of the hot water system was poor. The initial designed somehow allowed / caused water pressure to build up when hot water has not been used for an extended period (eg. overnight). IIRC, this led to 2 occassions where the hot water line bursted, and multiple units on 2 different floors suffered extensive water damage. The problem has since been fixed, and there were no further flooding problem from the revised design. (But there were other flooding-related issues elsewhere in the building that would probably be attributed back to Aragon.)

Aragon hired KONE to construct the 2 elevators in that building, and OMFG, the reliability of those 2 elevators were horrible. I couldn't exactly tell you how long the problem dragged on, but those 2 elevators were constantly out of service. Sometimes, KONE can come fix the elevator in the morning, only to have the damn thing break again and stop working in the same afternoon. Strata had to hire an external engineering company to do a technical engineering report of some sort on the elevator and list out all the problems they noticed, and threatened to sue before KONE finally came back to repair most of the deficiencies.

With Aragon, their response rate to problems was actually decent. Perhaps this was the result of the early water damage that took place, and a LOT of original buyers of the building were extremely upset. Still, as a result of other incidents with Aragon, I don't consider them to be a very honest developer.

I have other good / bad experience with different developers as well, but we'll save those for another time.
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