[twitchyzero]

wifi signal is strong but just frequent disconnects on multiple devices
i haven't used ethernet cables in forever

Originally Posted by TOPEC

yes shaw does have other modems available, but before going further, r u sure ur not having other issues such as the most common, wifi range/interference issue? r u disconnecting on ur wifi devices only? or both wifi n ethernet connected devices looses connection every so often? if its just wifi issue ur having then maybe consider 3rd party routers with stronger wifi or mesh wifi networks. ive always had the shaw modems in bridge mode + my own router, n now added access points for range.

as for the hitron, its known to be a shit product, search up hitron threads on dslreports under the shaw isp forum. lots of ppl discussing its issues, TLDR, its both a hardware and software issue, no way of fixing. all the different cisco models ive used throughout the past years had been rock solid, never had to restart it or anything, granted i also dont use the built in router as i have my own. if u want a good modem that shaw uses, look for the cisco version. issue is, this modem is very, very hard to come by, reason being is it costs shaw ~$100 difference at cost to deploy vs the hitron, thus shaw has plenty of stock of the hitron than the cisco. the cisco version was only used for the initial month or so of 150Mbps introduction n shaw changed to the hitron units. u can call their call center n ask the to check stock, specifically ask for the cisco version of the "mod326"(their internal modem identification), remember u have to specifically ask for the cisco version, as "mod326" refers to both cisco n hitron modems, theyre interchangable. also keep in mind their "stock lookup" is not live, and does not specifically say how many units is in stock at a location. there is also a newish modem by arris called XB6 but not too familiar with this model, n i think its deployed only on their top tier plans with bluesky TV only.