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Youd think if the cost was outragious, ICBC, or David Eby would be the first to tell you that brokers are being paid too much. It sounds like they're pretty happy with the deal.
And FWIW, the customer service reps at the desk at the brokage aren't being overpaid at all, and have a pretty complex job. Its one thing for someone to walk in and renew their one car with the same plan they've had for a decade (to and from work within 15km, 500, 500, 2million). But every time I walk into my broker to deal with my small business stuff Im there for over an hour and the broker is making 2-3 phone calls directly to ICBC to sort out issues with how vehicles and coverages and GVWs and coverages and principal operators, etc change. And if you consider that if they make even one small mistake, the customer can be driving uninsured. They're effectively navigating complex legally binding contracts that could have millions of dollars attached to them. They should be paid a lot more than they are.
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