[Razor Ramon HG]

Originally Posted by bobbinka

i think this is more computer related than phone related, so i'll ask here.

i got a new Samsung S9 recently, but my comp with Windows 10 won't recognize the phone 9 out of 10 times that i plug it in. And the 1 time that it does recognize it, it's unbearably slow, to the point that it freezes my folders/explorer.exe. the phone will still charge and windows will make a system sound that acknowledges something was plugged in. device manager will also show the phone under "portable devices", but i can't transfer any files to/from the PC.

i've tried two other computers, one with windows 8 and another one with windows 10, and both recognized the phone immediately and was able to transfer files seamlessly (even without installing/updating any drivers). so i know it's not the phone and not the cable. it's unlikely due to the version of windows or drivers. So what am i missing here?? anyone got any ideas?

other things i've tried after searching online:
-used different USB ports on the computer.
-updated all drivers on the computer for the phone
-made sure the phone was on MTP file transfer protocol
-enabled developer mode and usb debug
-airplane mode when plugged in
-installed windows media feature pack

Plug it in and uninstall the device and all related drivers from device manager.