Quote:
Originally Posted by Carguru
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Another member has brought this so-called "dispute process" up before, but unfortunately, in the context of the VI's that we are facing, it is essentially completely useless even though the wording of the dispute process suggests that it applies to Notices & Orders (ie. VI's).
According to the
flow chart, the chain of dispute starts with the issuing officer, followed by the supervisor, then the local manager, and alternative CVSE manager. Complaining to the issuing officer is useless because he is the one that issued the ticket. Anecdotes have also suggested that questions and challenges from the driver have the potential to change a Box 2 VI into a Box 1 VI (where plates might get seized and the driver has to tow the vehicle away).
Our famous VI officer is reportedly a supervisor himself, so good luck disputing the notice & order to him.
I'm not sure how the next 2 levels would work, but if we turn to the
FAQ section:
Quote:
Q. Will CVSE pay for my expenses incurred if the dispute if resolved in my favour?
A. The policy does not allow for financial compensation. Should a dispute be resolved in the driver/carriers favour then CVSE will remove any carrier profile points that have been associated to that specific Out of Service designation. There are no points associated with a Notice and Order under the NSC.
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With a VI, there is no point (haha) in going along with the dispute process at all.
And then it goes back to what the traffic lawyer from the CTV news article says -- challenge it in the Supreme Court, and get ready to pay big bucks (along with sinking gobs and gobs of time into it).