Quote:
Originally Posted by Great68
Aren't situations like that what the new system is supposed to better solve?
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I mean, they couldn't have solved it without a massive overhaul?
The series of events, as I remember being described by the ICBC rep, was roughly:
2001: Accident, claim attached to my dad's insurance on his truck
2001: I purchase my own car, registered and insured under my name, new plates
2009: I purchase new car, registered and insured under my name, new plates
2009: I sell old car a few weeks later
2010: Dad buys new truck, new plates
2010: Dad sells old truck a couple of weeks later
2010: Claim somehow becomes hanging in limbo (???)
2015: I purchase new car, new plates
2015: Claim gets attached to me
2015: I sell old car a few weeks later
They couldn't have flagged this in 5 years to attach to my dad the next time he renewed his insurance? Somehow it just got left hanging for 5 years, affecting no one's insurance?
How difficult is it to flag an unattached claim in ICBC's system? It can't possibly be that difficult.