Quote:
Originally Posted by bcrdukes
Wow, that sucks. What exactly happened, and did warranty cover anything? Another acquaintance of mine also had the same thing happen to them. Had solid Maytag fridge for 20 years, and one day, wife needed to keep up with the Jones' and got the Samsung fridge. Unit died a miserable death 1.5 years in. Samsung couldn't figure out what was wrong. They were pretty much out of pocket on costs and ended up replacing it with another Maytag.
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There’s been a major design flaw for years with Samsung fridges. Inside the back panel there’s a condenser, with a heat element that is supposed to direct any condensation down a drain tube for evaporation. Over time (in my case every 3 months) the drain tube freezes solid and condensation drips under the crispers (.5L every few weeks on either side). Not to mention was causing all my food to freeze, no matter the temp setting on the fridge.
My warranty expired 5 months ago so I was SOL. I tried a few DIY tips that worked for people online (wrap a piece of copper line off the heater down the hole). It worked but still froze over time.
My final straw was last week. My wife and I were at the dinner table and we hear water spraying. The drain tube had froze, which apparently caused the plastic water line to the filter to freeze and explode. (Thank god we were home).
I ended up tossing it on marketplace for $750 explaining the issues. A fridge mechanic gave me full asking and said he’s fixed thousands ($100 in parts, 2hrs labor - $700 fix for the consumer)
I’ve had the KitchenAid KRFF507HPS for a few weeks now, so far so good.