Quote:
Originally Posted by Ulic Qel-Droma
whats up with telus fucking always changing the rates and me having to call back and ask them wtf is up, then they prorate it next bill.
my unlimited internet, keeps switching to 1tb limit too. though all of the pricing and shit is contracted. i've been with them for 12 years, this shit is the only thing that keeps reoccuring. no other problems.
|
Quote:
Originally Posted by Euro7r
I've been with Telus for coming up to 3 years. My monthly bill has never been consistent, not a single month the amounts are the same. The services I am using has never changed since day 1. I don't understand how their billing department even able to reconcile their books...
It's rather annoying and waste of time having to call them every month to ask them what is up. Now I've gotten tired of doing so that as long as the amount is within a reasonable range to what I should be paying. Every damn thing I call it ends up being an 1 hour conversation, don't got time doing that every month.
|
Quote:
Originally Posted by GLOW
yeh i rented another tv box and returned it pre-covid. every month i'm still getting the charge and have been on chat/phone to cancel it and i wait a long while and they magically do it, only to see the charge again...i'm too tired and this month switched to email i don't have the patience. it's only $5/month extra (my bill is never the same either).
even though it's fiber i'm tempted to switch back to shaw 150 or whatever...shit's getting silly...i'm in E.Van so I believe i have sevearl options, when i have time i'll be looking in to it.
|
If you guys
have tried to get this resolved once and it still happens then file a complaint via the CCTS and they
WILL get back to you to make things right lol
https://www.ccts-cprst.ca/for-consum...omplaint-form/
One of the things I've picked up from being on RFD for so long and people always constantly bitching about their telecom bills
