Quote:
Originally Posted by ntan
They push you really hard to get the machines to be serviced by them (vacuum breaker service ~$150), but since my machine is now out of warranty, they'll sell me an entire vacuum breaker replacement (like the one cafe22 linked), but not the o-rings themselves. Reading forums, it seems like it's just the o-rings that fail.
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Same thing happened to me when I went to Faema Canada to buy the food grade grease for my o-rings on the Rocket (they are the distributor.) Basically told me to drop dead, eat dust, and get lost, but were happy to charge me $120 to do the service. I was like WTF. I originally brought my machine to idrinkcoffee.com for service I couldn't do myself (it was originally purchased there) and I don't think I'll ever let them touch my machine ever again. I ended up just buying the grease from them.