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step 1) involve the strata and say you have a leak and no idea where it's coming from. make it their problem to get access. Start off the convo by saying it's the strata pipes inside your ceiling thats leaking. Say if the strata doesn't fix it you will sue them for damages.
2) they will get access by locksmith or otherwise.
3) strata will identify its coming from toilet (or wherever)
4) get it in writing from Strata
5) inform your home insurance you have proof of cause and you want it fixed
6) your home insurance will engage their lawyers and property manager to demand payment or fix from owner upstairs.
7) you are out $1000 but you get a permanent fix
8) be prepared for some time (it'll take a while).
9) appologize to strata for blaiming them in step #1
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Sometimes we tend to be in despair when the person we love leaves us, but the truth is, it's not our loss, but theirs, for they left the only person who couldn't give up on them.
Make the effort and take the risk..
"Do what you feel in your heart to be right- for you'll be criticized anyway. You'll be damned if you do, and damned if you don't." - Eleanor Roosevelt
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