[jing]

Originally Posted by Hondaracer

So I went directly into BestBuy station square today, spoke to the appliance manager who came with me to the GeekSquad section to speak with their manager

The ducking clowns in store basically phone the same line customers do and explain the same thing I have written down on my timeline. Turns out my case was closed by BB, was never informed, no email, nothing

So she gets them to reopen it and tries to get me to leave saying she will follow up. I wait until she hears back from the, presumably, offshore geeksquad manager on the phone.

She then tells me to wait another 3-5 business days LOL, you ducking useless peons..this is now the 4th time I’ve been told to wait 3-5 days and it’s now been 26 days since first being told to wait 1-3

Next time it’s just straight to the GM/Store manager and start yelling...at least on my way out some clown was trying to up sell a woman on all the geek squad shit for a computer she was looking at and I interrupted them and told her straight up do not buy from here, it’s insanely bad service etc. And she walked on a $1400 computer lol..