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Originally Posted by underscore
Doesn't Costco log everything by your card number? I was able to warranty a car battery my mom bought by giving them her number to look up the purchase.
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They do. Everything is tracked by membership number.
I guess they're just overwhelmed by people returning stuff at the drop of a hat. People really take advantage of the return policy. I guess that's why it's at the discretion of the supervisory staff. They're forced to place limits. Time of 30 days is enough. Plus, having to present a receipt is what most places put in place as a rule. Someone could have purchased the same item from a place like Wal Mart and return it at Costco, although most items have a Costco specific bar code.
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