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Sorry to hear stories like this, I've heard a few over the years. As far as personal interactions, one time I looked at a car he had for sale, he seemed nice.
FX35/45? aren't those front bearings super easy to do? Have you considered having nissan or infiniti take a look at what's messes up now?
I work at another dealer. Even tho this isn't our brand If this showed up at our shop it would have been done same day. Maybe 2 days if some unforeseen issue. Although we re-ring a car in a day, I've seen other dealers keep a car for months for the same job.
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