Quote:
Originally Posted by 68style
Wow
I knew the shop’s statement was BS just from the cold beer part, Meme illustrated tonnes of times how hard he is to get a hold of yet he’s always there after work for a drink/chat? I don’t think so. Nevermind if he has that much free time on his hands why didn’t he fix the man’s FX or take so long getting issues resolved?
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I think this:
Quote:
Originally Posted by boosted-ef-rex
**just to note , we always always try our best . we appreciate every single job/ customer we get, continue to get to keep us alive for this long , i enjoy doing the work we do and would rather be doing this than anything else in the world ! for the bad customers we have many fantastic customers and love building pretty things ! Having 2 apprentices and now 3 red seal techs , we continue to grow and take lessons from everything that happens good and the bad ! and will always strive to do better , if anyone has hard feelings or needs to talk about anything beer is always in the fridge and my door is always open after work 6pm mon-fri please come on down and talk it out ! in most cases we would love to have you as a customer again.... 
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Exactly demonstrates what I said: Mac is a good salesman, and he will make you think you are buddies, that will lead to you giving him much more freedom than any typical business transaction you will conduct. It means you will give him more freedom with schedule, or budget. It means you will forgive little things when he fucks up. I thought I was forgiving these things because I had someone working on my car that would treat it as their own, and most importantly someone who would back up the work they did. Its the exact same reason I promoted MDA so openly as well.
Its a serious shame that it took me so long to realize this was just Macs way of manipulating his customers and people, and that when shit hits the fan, he wont be there for you at all.