Bought a new washer/dryer from HD in early January and it's been a nightmare one after another. Was hoping that we could finally close this chapter today after HD sent someone out to install a side vent for our dryer and I thought they were OK until I looked over their work in detail after I noticed not all the parts were installed.
#1: Rear vent cover not installed
#2: Scratches all around the side vent opening
#3: Steam hose kit not installed properly (shortest hose should be connected to the wall, not to mention I had another new hose with 90 deg head that they didn't ask me about even though I provided it to them)
The moving guys that brought up my washer/dryer also damaged my newly painted walls and dropped my old washer/dryer on my brand new hardwood oak flooring leaving 2 large dents and other scratches on one of the stairway steps.
Worst customer experience ever. Luckily these are mostly cosmetic issues and simple enough to fix but I've wasted too many hours of my life dealing with this shit. Very frustrating, to say the least.