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Professionally the dealership should just mention in the comments, please contact so and so or call so and so, to rectify any issues/concerns. Only idiots would threaten publicly and write such a comment for everyone to see.
It's like what is their legal team really going to sue for? The buyer for talking about shady work practice? It seems like this day and age, still get idiots like these that still throw the litigation books against people like candy. Is it worth their time? No. Will they lose business? Likely not. If they can't accept any negativity, then don't even have a google review up.
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