[meme405]

Currently stuck in whitehorse, was supposed to have a AC flight out at 6pm. I am rebooked (of my own accord nothing for help from AC) on an air north flight tomorrow morning.

Here's the thing, and this isn't a knock on YVR, AC, air north or anyone, in fact everyone I spoke to today was super nice, and very helpful.

HOWEVER

From what I can tell AC basically as soon as shit hit the fan at YVR, threw their hands in the air, cancelled every flight and gave up. They actually told me this afternoon, that they have pre-emptively cancelled all of tomorrows flights as well for the region.

Whereas air north is still trying. They have three flights that have been delayed out of whitehorse, they've put additional crews on, they pulled an additional 767 out of their hanger to create capacity when they are able to land at YVR again, and they are keeping everything ready to role from whitehorse. When you talk to the people at the counter, they are upbeat, and maintain the same message: "as soon as YVR clears us to land, we will be wheels up and on our way there".

The other one that irked me about AC, I stop in at the airport at 1pm, 5 hours before my flight, and ask the chick whats going on, and she says "your flight is still on time, there wont be any delays". Keep in mind that I know the tail number of the aircraft, at that point the plane was still physically in denver, It had to leave denver, land in vancouver, reboard and come to whitehorse. It was plainly obvious none of that was happening. But AC refuses to mark the flight as delayed or cancelled until 2 hours before it is scheduled to board. This policy is so stupid, it's obvious the fucking thing isn't showing up, and your so dumb and short sighted, you have no other planes in whitehorse. So why even bullshit me and say it is on time, just cancel the fucker. This is exactly the type of shit that makes people think airlines are partially retarded, anyone with a logical brain can see they have themselves backed into a corner that has no way out, and yet they continue on as if a new plane is going to magically appear in whitehorse ready to roll with a crew.

EDIT: also AC's phone system has been down, like not busy you can't get through, actually down. When you dial it actually just says it is too busy, and to go online. So you can't talk to Air Canada. Their desk agents have been told to not even look up people's flights, that everything needs to go through reservations and rebookings, which is the number that is so full it isn't accepting new callers.

Again comparing to air north, you walk up to the counter, they will book you a ticket, modify your ticket, give you information, whatever. No phone, no bullshit.

I mean I get it, AC is 90X the size of air north, but the bureaucracy and size doesn't help me get home in time for christmas.