Delivery is very different from the traditional dealer model as well.
- the car is just parked outside in the parking lot (in one of the customer parking spots)
- they unlock the car remotely and have your go inspect the car by yourself
- it either I got super lucky, or I have super low standards (I was told by peers that I have no standards LOOL so me doing QC quality control is a bad idea), but I couldnt find anything wrong with my car, all interior trims are good, all exterior are good, all panels gaps are good, everything is flush and lined up...
- once you are satisfied, they hand you a folder, you sit down by yourself at the lounge and sign away your life at all the highlighted spots
- you then hand back the folder (no physical copies are given to you, when asked, was told to go login to my account on Tesla and all documents are there and I can "print" a copy for myself if I wanted)
- once they get your folder, you do insurance, after you get your plate, someone puts the plates on
- you are led to your own car once again, and you sit thru like a 40 min tutorial video of your car on your own inside your own car
- was told to go inside if you have any questions, OR you can just leave at anytime
- I had one question, and asked where the base 110V charger is, and was told "your car does NOT come with a charger" you can buy a charger here at our store... I was like.. bro.. I just spent 50K+ and you are telling me the car doesnt even come with a charger? not even the super baseic slowass 110V one?
******Now I do deliveries myself when our delivery specialist are on their day off, and I am not sure how to feel for the whole experience. The cool thing is that it feels very streamlined, no one is there to push you so you can go as fast or as slow as you want. No one is asking to buy extra features, or warranties or coverages etc etc.
But also it feels very robotic, there is "no personal touch" at all, every person walking thru the doors to take "delivery" are all the same. The experience is not personalised at all due to your background, what you use your vehicle for etc etc. Like I focus on different features for clients that are "techy" "eldery" "using for school/work" "using for camping" etc etc...
Tesla just felt like... you are here because you are a Tesla fan, I am sure you already went thru 20 diff youtube vids before even coming here, so here are your key cards and off you go...
sorry for the rant XD ///