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So I did a bit more digging on my end and I think I have identified an issue with her request.
The outlets installed in the parkade are all NEMA 14-30 and connected on a 30amp circuit. If we draw more than 30 amps, the breaker trips.
Juicebox's smallest unit is 32 amps and goes up from there.
It appears she is asking to remove and replace the 14-30 with a 14-50 and having her electrician come in and do that.
I've sent all of this to our electrician to review. Unless he comes back and says otherwise, I think we'll decline the request, unless she opts to use the Juicebox 14-30 adapter, which she can then plug in her via the adapter. In that case, the Juicebox operates at a max of 24 amps.
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