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Is Grohe and Hansgrohe the same thing? I had a Grohe kitchen faucet at my townhouse. It had a bad cartridge and handle when it came in new, the whole faucet needed to be replaced. It just one day stopped working after 3 years of use and we ended up replacing it with a Moen. Didn't have time to deal with replacing it through mail.
I was working with a plumbing company when reno'ing the house, and they said they stopped recommending Grohe because they've been having too many returns/RMAs. Sure they'll replace it when new but it's still a hassle for the customer.
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