[Hondaracer]

^ there’s such a disconnect between the build side and the customer side, no one knows shit

Also there is zero accountability with the contractors. We had guys who had THIRTY + escalations for poor quality work, I still remember the guys name, Harjinder.

This guy had 30 escalations as a contractor installing security systems where our guys had to go and basically redo the entire install, and I guarantee you the guy is still working for Telus