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Old 10-17-2023, 04:12 PM   #1
SituAsian
I am Hook'd on RS
 
Join Date: Feb 2012
Location: Surrey
Posts: 53
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Purchased a lemon from a licensed dealer

I recently traded in my Audi A5 for a Town and Country Van because I needed more space to haul stuff around and after less than 1000km and 1 week later, the van suddenly went into limp mode after it didn't shift into gear. I called the dealership and they had it towed back to their mechanic.

After a week with no vehicle and some parts replaced, the car was still not shifting and they believe it is the transmission. They say they are trying to find me a different vehicle that suits my needs but it has been 2 weeks now with no progress.

On the original ad that I have they offer a 30 day powertrain warranty, and the salesperson also told me this when I test drove the vehicle. I only remembered this warranty recently, but they have never brought it up during the time they have had my car after it has been broken. Having them fix the transmission under this "warranty" would be ideal, but who knows how long they are going to drag that.

I traded in my Audi for the sole reason of the tax benefit of the transaction, but a refund would totally negate the amount I had saved. I had a buyer ready for the Audi for the same amount that I saved on the purchase but now that is hindsight.

I need advice on what can be done, should I pursue this with legal action? have them fix it? what can VSA do for me in this situation? or what other options could be viable here?

Thanks in advance
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