It's one of those things where it's kind of funny if you're not in the middle of it... but if everyone is being obtuse it's hard to prove your point.
Quote:
Originally Posted by Great68
Just a note re the initial call out fee.
When we do a service call, the invoice always goes to the party who requests the service call. We would not change the invoicee on work order unless that new invoicee notifies us in writing that they will accept the invoice instead.
In your case, I know it's not a large amount, but to protect yourself from any potential creditors or legal issues you might want to pay yourself, and then pursue compensation from your strata. Otherwise, you really need to have them notify the plumbing company they should be the invoicee.
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The invoice is made out to the strata... I made sure to call the management company every time something happened and they made the call to bring a plumber in on my behalf.