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Except for a small number of missed collection, I don't think CoV does its own garbage / green bin (yard+kitchen waste) / blue bin collection. Garbage collection is one private company. Yard+kitchen waste is a different company, and blue bin collection is yet another different company. I think GWL Environment is one of the collection companies, but I don't remember exactly which type of waste they collect.
I think the City does have its own collection truck for yard waste. There was a small handful of times when the normal truck has somehow collected my neighbour's yard waste but not mine. So when I reported it, a smaller CoV-branded truck came to collect the yard waste.
What I'm saying is -- the municipal waste disposal is contract handed out to be done by private 3rd parties. Technically, most of the blame for the shxtty service should be directed to those private 3rd party companies. But as the client handing out the contract, CoV should be the party holding these private 3rd party contractors accountable to deliver an acceptable quality of service, and CoV has not done its job there
Potentially, the CoV invitation to tender might be offering too little money for the 3rd party disposal companies to make a decent profit. But I have no insider information to suggest that is actually happening, so who knows what the real case of the shxtty service is.
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