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Originally Posted by radeonboy

^My biggest issue with that is how inconsistent the dealership experience can be depending on the SA get, the sales manager working that day, and how their sales are for that month. Additionally, the high turnover at dealerships in general makes online feedback somewhat useless.

I've been hit or miss with the BMW dealerships around the lower mainland. Anecdotally, Langley and Park Shore were good, AW / BJ were average, and TBS always sucked. Strictly with TBS, I have a few friends living blocks away from that store who'd rather service / purchase their vehicles at adjacent dealerships than deal with TBS again, and others that had no trouble buying from TBS so YMMV.

I would shop everyone if you're planning to order since sales are not good right now, so some dealers might be hungrier than others.

+1 My understanding is that it doesnt matter how incredible/friendly your salesperson is, they’re all at the whim of the sales manager and the current sales/manufacturer incentives