Quote:
Originally Posted by winson604
lol man fuck Telus. So my 24 month internet contract was up this month so I called a month ago to see what kind of deals I can get because I ain't paying full price. I had already cut cable 2 years ago so I wasn't interested in paying more than I already was. They ended up offering me a deal that includes TV and 3 add ons which can include streaming services. I already subscribe to Disney and Netflix on my own and to add the TV package was about the same as what I already pay + I get 1 more add on plus local TV. So good deal I took it.
The change over to Netflix was smooth, I got a link directly from Netflix confirming the change in who pays. The Disney however has to be done via the Telus page and no matter what I did whether it was using the web version of the app would not work. Kept saying some error and try later. Additionally, when I click on my account details it would show my internet plan details but it won't load my TV details. Called numerous times and those outsourced English second language idiots kept thinking I'm saying that the webpage won't load as if I'm trying to say I have browser issues when I'm trying to tell them it's the link within their page that won't load the details to allow me to activate my Disney Plus. Escalations and promises of call backs resulted in shit all. Got fed up, called back to cancel the TV and just leave me alone with internet. What's worse is going into my reddit deep dive the issue of not being able to load your TV page to is a common issue. I would just leave entirely and go back to Rogers but the discounts I get there aren't as good since with Telus I get EPP + 25% discount for my address at minimum.
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We somehow got it working, we got the koodo TV discount thingy which I think is a similar thing so it bundles prime, disney+ and netflix all in one go. The Disney thing did take a few tries.