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Originally Posted by spoon.ek9
I recall seeing stories about Telus (allegedly) purposely fucking up bills and people were over paying until Telus got called out on it by their own customers. Which leads one to believe that there are many customers out there who have no idea they're paying too much because they've pre-approved payment and don't think twice about it.
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I've had it happen to 3 people I know. I'm pretty sure I've posted the whole story before so I'll spare you the details but the tl;dr is never, ever trust Telus to do anything but try to scam you.