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^My sister also had a bad encounter with Zack back in his driving.ca days when she worked at Starbucks - said he was rude to her and colleagues. I can't recall how she found out he did car reviews, so I'm guessing it was brought up during their encounter based on how she asked me if I know of him.
I was told Zack isn't his real name either, but I don't have proof of that.
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