Dog Owners of Vancouver and Pets Forum Where my dawgs at?! In here..
Where pet lovers congregate.. |
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11-02-2010, 06:51 PM
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#26
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Banned By Establishment
Join Date: Jul 2008
Location: Infiniti
Posts: 2,457
Thanked 2,121 Times in 669 Posts
Failed 850 Times in 230 Posts
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^hhahaha sorry but that was kinda funny
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11-03-2010, 11:24 AM
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#27
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I don't get it
Join Date: Aug 2007
Location: Burnaby
Posts: 430
Thanked 25 Times in 12 Posts
Failed 1 Time in 1 Post
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Ya I was like WTF.....so I wrote to there customer service asking if they could send another one....THey said they would fix it and apologized for the inconvience..... then they sent me a coupon for a free bag, any size or treats or case of canned food along with an apology letter!
Best customer service I have received in a LONG time!!!
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11-04-2010, 09:29 PM
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#28
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Banned By Establishment
Join Date: Jul 2008
Location: Infiniti
Posts: 2,457
Thanked 2,121 Times in 669 Posts
Failed 850 Times in 230 Posts
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^ wow! did you have to present them with a picture of the coupon or etc?
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11-05-2010, 01:57 PM
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#29
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I don't get it
Join Date: Aug 2007
Location: Burnaby
Posts: 430
Thanked 25 Times in 12 Posts
Failed 1 Time in 1 Post
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Nope they were just very apologetic when I emailed them, and then sent the coupon for any size bag......amazing customer service!
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11-05-2010, 02:35 PM
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#30
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The RS Freebie guru
Join Date: Jul 2001
Location: East Vancouver
Posts: 22,032
Thanked 2,491 Times in 860 Posts
Failed 137 Times in 67 Posts
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Quote:
Originally Posted by alwaysideways
Ya I was like WTF.....so I wrote to there customer service asking if they could send another one....THey said they would fix it and apologized for the inconvience..... then they sent me a coupon for a free bag, any size or treats or case of canned food along with an apology letter!
Best customer service I have received in a LONG time!!!
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Wow, win... you can get a huge-ass bag of food for free now!
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11-12-2010, 10:27 PM
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#31
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Willing to sell body for a few minutes on RS
Join Date: Sep 2002
Location: vancouver
Posts: 10,849
Thanked 291 Times in 122 Posts
Failed 20 Times in 8 Posts
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Quote:
Originally Posted by alwaysideways
Mine finally showed up today in the mail......it expired yesterday WTF???????
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LOL
I thought i was the only one.
Oh well.
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11-25-2010, 08:39 PM
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#32
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Banned (ABWS)
Join Date: Aug 2010
Location: Delta
Posts: 864
Thanked 47 Times in 36 Posts
Failed 125 Times in 40 Posts
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Quote:
Originally Posted by q0192837465
i'm still waiting for my coupon.
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mine took a GOOD 3-4 weeks
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