Anyone using Shaw also getting slow down speeds?

[jackmeister]

who here actually uses Nitro??

do you mind sharing how you can use that kind of bandwidth except for bt/ftp stuff?

[Hondaracer]

this is fucking stupid.. Extreme-I and i can barely play COD on my fucking xbox..

[KingDeeCee]

Oh my godness...how do you get 16kb/s

Originally Posted by jackmeister

who here actually uses Nitro??

do you mind sharing how you can use that kind of bandwidth except for bt/ftp stuff?

What would you need 100mb/s for though?

[Armind]

Originally Posted by RX_Renesis

wtf to all 3 of u ^

lol what internet r u guys on?
i'm guessing the 25MB is the nitro? and the 13 and 14MB is extreme 1?

Extreme-I =3

[StylinRed]

i thought xtreme-i was 20mbps ? oO did they lower it

[hotjoint]

noticed this too

[MikeyStyle]

Originally Posted by StylinRed

i thought xtreme-i was 20mbps ? oO did they lower it

i don't believe it was ever 20 Mbps

[TOPEC]

Originally Posted by StylinRed

i thought xtreme-i was 20mbps ? oO did they lower it

started out as 10MB

[TOPEC]

another holly shit



this is 5am tho. i hope my speed can stay the same like this lol.

[dai3yuen]

This is what i just got and I'm just on regular high-speed...


9:10am

[asdfpic]

what in the worlllld, i think i need to give shaw a call

i have highspeed, tested at sat 9AM

[Hondaracer]

my speeds have really picked up over the last few days

[TOPEC]

i think either after doing upgrades, shaw a) is compensating everyone for the slow speeds during the upgrade or b) they havnt set the limit on people's speed yet.

[SmokeyTheBandit]

shaw now includes free powerboost with any customer that has shaw high speed or higher.
shaw high speed goes from 5mbits to 7.5mbits

extreme from 10 to 15mbits

all with free powerboosts.

if you are having issues with speeds, its more then likely outside of shaws network that is causing the issue.

these are my speeds

[asdfpic]

Originally Posted by asdfpic

what in the worlllld, i think i need to give shaw a call

i have highspeed, tested at sat 9AM

so with speeds like i quoted above, shaw highspeed, no msn, no downloads 9AM, am i wayyyyy below average and what im paying for?

so phone them?

[Manic!]

Originally Posted by asdfpic

so with speeds like i quoted above, shaw highspeed, no msn, no downloads 9AM, am i wayyyyy below average and what im paying for?

so phone them?

Yes phone them.

[Hondaracer]

my speeds seem to be fine since 2 days ago, no more lag and everythings going smoothly, quick speedtest here:

[skholla]

I was getting 3-5 Mbps for the longest time on my $35 High-Speed Shaw internet connection. This past week everything came to a crawl and I was only getting 1-2 Mbps. I don't remember the ping time but web pages would barely load and took forever to respond.

As of yesterday every seems back to normal until I did a speed test and found this.... Woohoo!!! Its been between 13-24 Mbps and I love it!

[Hondaracer]

fuck its kinda stupid if everyone is experiancing the same thing that they dont tell people wtf is going on..

[Underdawg]

Note that if you have Power Boost on your account the speed test might be a bit inaccurate because theres no cap when testing the download bandwidth - its like a constant flowing water so thats why the number is large.


If you are experiencing slow speed, try the following first before you contact Shaw:

-bypass your router and connect straight to modem (bypass hardware firewall and other hardware influences)

-reboot computer in safemode WITH NETWORKING (by tapping F8 when restarting) to bypass all software firewalls/trojans

-run various speed test and log the stats, running speed test in normal windows mode can be very inaccurate sometimes

-If you dont have any sort of protections on computer, it is HIGHLY RECOMMENDED that you try a free online scan on the various anti-virus websites to make sure you arent infected. Also download the free trojan scanner http://www.malwarebytes.org
It can detect lots of hidden spywares/trojans that regular virus scanner cant detect. I had a slow speed customer calling me before and he end up finding 40+ infected things after a full scan.

-What kind of modem are you using? skinny little black Motorola is the newer/stable one. If you have the old blue Terayon, bring it to shaw retail and ask for a free swap!

-Call Shaw's 24 hour support and ask them to check if there is any maintenance/outage in the area.

-If all looks good but you are still getting slow speed, ask them to check for any modem "packet loss" (abnormal bandwidth loss when transferring data) or area "saturation" (area bandwidth has reached its limit)

[Hondaracer]

how do u know wether you have the speedboost enabled? im asuming i do considering my speed test above being on extreme-I which is suppose to be 10mb?

[Underdawg]

all extreme-I comes pre-loaded with free Power-Boost, for regular high speed it is $2.95 to add.