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01-13-2009, 05:51 AM
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#1
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14 dolla balla aint got nothing on me!
Join Date: Sep 2005
Location: East Van
Posts: 652
Thanked 0 Times in 0 Posts
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Dell's Online Return Policy...any personal experiences?
Ok, I just brought the Canon SX110 from Dell as part of their Deals of the Day specials; $100 off. They more or less shipped the order in less than 6 hours so I could not cancel the order on time. On their online policy, the return policy states that Dell is not responsible for any shipping charges for refunds, plus I would be subject to a 15% restocking fee.....
I called the rep to clarify, he stated that's only for business customers, and that my refund will be free of charge.....he is correct?
Although it was a great deal, I don't really need it...
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01-13-2009, 07:59 AM
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#2
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MOD
Join Date: Oct 2002
Location: VANCOUVER
Posts: 26,850
Thanked 7,553 Times in 1,957 Posts
Failed 153 Times in 85 Posts
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cant you just reject the package, then purolator will just send it back to dell?
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01-13-2009, 08:40 AM
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#3
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14 dolla balla aint got nothing on me!
Join Date: Jul 2001
Location: Vancouver
Posts: 695
Thanked 6 Times in 6 Posts
Failed 0 Times in 0 Posts
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I returned projector case purchased from dell before with no extra charges(ordered double by mistake), they even paid for the shipping back to their warehouse.
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01-13-2009, 10:19 AM
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#4
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Join Date: Apr 2006
Location: Burnaby
Posts: 3,994
Thanked 3,851 Times in 1,036 Posts
Failed 268 Times in 77 Posts
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if u can, have that conversation recorded
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