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Tips & tricks, tech support, home theatre, online gaming, reviews, latest news... |
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10-18-2011, 12:47 PM
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#26
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OMGWTFBBQ is a common word I say everyday
Join Date: Mar 2002
Location: Vancouver
Posts: 5,469
Thanked 845 Times in 245 Posts
Failed 103 Times in 39 Posts
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Quote:
Originally Posted by terkan
so if my brother is a full time student do i have to change the account over to his name?? and if i'm on the stupid personal planner thing do i still get student discount?
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name changes to his.
method of payment is pre-auth by credit card.
personlizer has a student rate as well (do not have price point for this plan memorized)
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10-18-2011, 03:48 PM
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#27
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My homepage has been set to RS
Join Date: Dec 2006
Location: somewhere in bc
Posts: 2,125
Thanked 825 Times in 330 Posts
Failed 263 Times in 78 Posts
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Quote:
Originally Posted by trip
name changes to his.
method of payment is pre-auth by credit card.
personlizer has a student rate as well (do not have price point for this plan memorized)
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Student offers
Personal TV + Extreme internet = 36.00/12 months
Personal TV + Extreme + Home Phone Basic = 51.00/12 months
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10-18-2011, 11:25 PM
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#28
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OMGWTFBBQ is a common word I say everyday
Join Date: Mar 2002
Location: Vancouver
Posts: 5,469
Thanked 845 Times in 245 Posts
Failed 103 Times in 39 Posts
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flooded my inbox and not a single thanks?
.png "Y U NO...?")
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10-19-2011, 09:15 AM
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#29
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I don't get it
Join Date: May 2011
Location: Bc
Posts: 400
Thanked 105 Times in 44 Posts
Failed 29 Times in 6 Posts
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Quote:
Originally Posted by trip
flooded my inbox and not a single thanks?
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do internet "thanks" mean that much to you?
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10-19-2011, 04:00 PM
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#30
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Banned By Establishment
Join Date: Mar 2006
Location: Richmond
Posts: 12,484
Thanked 2,091 Times in 773 Posts
Failed 765 Times in 247 Posts
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sigh, my modem keeps going offline and i cant even connect to the router. Not this shit again shaw. It's why I went to telus 
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10-19-2011, 05:02 PM
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#31
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OMGWTFBBQ is a common word I say everyday
Join Date: Mar 2002
Location: Vancouver
Posts: 5,469
Thanked 845 Times in 245 Posts
Failed 103 Times in 39 Posts
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i had that problem too for some reason and it would come and go. had a tech come out and they fixed it in 30 seconds.
i suggest just calling in to billing/sales and having one of those reps book a service call for you.
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10-19-2011, 07:24 PM
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#32
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RS controls my life!
Join Date: Jul 2005
Posts: 759
Thanked 780 Times in 194 Posts
Failed 11 Times in 5 Posts
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customer service might not be able to book the service call for you, but i think they're a lot faster to get a hold of than technical support
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10-19-2011, 07:26 PM
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#33
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OMGWTFBBQ is a common word I say everyday
Join Date: Mar 2002
Location: Vancouver
Posts: 5,469
Thanked 845 Times in 245 Posts
Failed 103 Times in 39 Posts
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they are not trained how to but its not that hard. they could request assisstance from their support on booking it.
let them know that you cant get in touch with tech support and you never get to talk to anyone.
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